Terms of Service of Trevloc
Last updated: 12.04.2025
1. Introduction
Welcome to Trevloc. These Terms of Service (“Terms”) govern your use of the Trevloc app and services (“Trevloc”, “we”, “our”, “the App”). By registering, accessing, or using Trevloc, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the App.
2. Nature of the Platform
Trevloc acts solely as a neutral intermediary between users who provide services (“providers”) and those who request them (“clients”). Trevloc is not a party to any contract, agreement, payment, or arrangement between users.
2.1 No Liability for User Interactions
Trevloc is not responsible for disputes, damages, or outcomes resulting from interactions between users. Any service engagement is strictly between the involved parties.
2.2 User Responsibility
All users are solely responsible for the legality, accuracy, and quality of the services they offer or request. Service providers affirm they are qualified and legally authorized to perform the services they list. Trevloc does not verify professional qualifications or compliance with local regulations. We strongly recommend users consult local laws (e.g., Gewerbeanmeldung, tax obligations) before offering services.
3. Account Eligibility
Trevloc is available to users aged 16 or older, in line with German labor regulations. By using Trevloc, you confirm that you meet this minimum age requirement.
4. User Accounts
You must provide accurate, complete, and current information during registration. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity under your account
- Not impersonating others or misrepresenting your identity
Trevloc reserves the right to suspend or terminate accounts at its sole discretion for violations of these Terms or applicable laws.
5. Acceptable Use
You agree to use Trevloc in a lawful and respectful manner. Prohibited behaviors include, but are not limited to:
- Offering illegal or unlicensed services
- Harassing, threatening, or defrauding others
- Sharing explicit, violent, or hateful content
- Uploading malicious links or files
- Misusing the reporting system or impersonating Trevloc staff
6. User Content
You retain ownership of any content you submit (e.g., profiles, reviews, messages). However, by uploading content, you grant Trevloc a limited, non-exclusive license to use, display, and moderate your content within the platform
7. Reviews and Reports
Only users with verified service interactions may leave reviews. All reviews and reports are subject to moderation and may be removed if found abusive or fraudulent.
8. Account Suspension and Termination
Trevloc may suspend, restrict, or permanently ban accounts for:
- Breaches of these Terms
- Repeated reports of misconduct
- Violations of local or international laws
- Failure to cooperate with legal investigations
7. Legal Basis
The processing of your data is based on:
- Your consent (Art. 6.1.a GDPR)
- Legal obligations, such as age verification (Art. 6.1.c GDPR)
- Legitimate interests, including community moderation (Art. 6.1.f GDPR)
9. Disclaimers
Trevloc does not collect or store:
- Trevloc does not guarantee the quality or outcome of any service.
- We do not mediate disputes between users.
- Trevloc does not offer insurance or financial protection for services rendered.
10. Limitation of Liability
To the fullest extent permitted by law, Trevloc shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use or inability to use the App
- Disputes or issues between users
- Unauthorized access to your data or account
11. Indemnification
You agree to indemnify and hold Trevloc, its administrators, and affiliates harmless from any claims, liabilities, or expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your interactions or transactions with other users
- You can contact us at: support@trevloc.com
- Location:Viersen, Germany
12. Modifications
We reserve the right to modify these Terms at any time. Changes will be communicated through the App. Continued use after modifications implies acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of Germany and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Viersen, Germany.
<14. Supported Languages
For questions or concerns regarding these Terms:
15. Changes to this Terms of Service
We reserve the right to update this Terms of Service at any time. Major changes will be communicated via the App. Continued use of Trevloc implies your acceptance of the updated Terms of Service.